> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vaanivoice.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Choose from Template

> Quick-start your voice AI by choosing from a vast variety of pre-built real-world use cases

The fastest way to launch an agent on Vaani is by selecting a pre-built industry template. Each template comes pre-configured with a battle-tested system prompt, conversational guardrails, optimal voice settings, and metadata variable placeholders.

<Frame>
  <img src="https://mintcdn.com/vaaniai/1z97x591P_yo5Lyb/images/screenshots/create-agent-template.png?fit=max&auto=format&n=1z97x591P_yo5Lyb&q=85&s=fa8de3c0d3f2dc25bb158d83af4bdd0f" alt="Vaani Create Agent Menu showing Choose from Template option" width="1919" height="951" data-path="images/screenshots/create-agent-template.png" />
</Frame>

## Available Templates

Vaani provides ready-to-use templates across high-volume conversational AI use cases:

<CardGroup cols={2}>
  <Card title="Customer Support" icon="headset">
    Handles inbound support queries, order tracking, returns, FAQs, and ticket escalation with conversational empathy.
  </Card>

  <Card title="Appointment Booking" icon="calendar-check">
    Books, reschedules, and cancels appointments while checking calendar availability and collecting caller details.
  </Card>

  <Card title="Sales & Lead Qualification" icon="bullseye">
    Conducts outbound or inbound B2B/B2C qualification, objection handling, budget discovery, and warm transfers.
  </Card>

  <Card title="Clinic & Healthcare Intake" icon="heart-pulse">
    Manages clinic reception, patient pre-screening, doctor availability, and appointment confirmation in multiple languages.
  </Card>

  <Card title="Real Estate Assistant" icon="building">
    Answers property inquiries, gathers buyer/renter preferences, and schedules on-site visits with property agents.
  </Card>

  <Card title="Survey & Feedback Collection" icon="clipboard-check">
    Conducts post-service satisfaction surveys, collects Net Promoter Score (NPS), and records open-ended feedback.
  </Card>
</CardGroup>

***

## How to Create an Agent from a Template

<Steps>
  <Step title="Open the Agent Creator">
    From your [Vaani Dashboard](https://platform.vaani.dev), click the **+ New Agent** button in the top right corner.
  </Step>

  <Step title="Select 'Choose from Template'">
    In the dropdown menu, select **Choose from Template**.
  </Step>

  <Step title="Browse and Filter Templates">
    Filter templates by category (e.g., *Customer Support*, *Sales*, *Healthcare*, *Operations*) or search by keyword. Click on any template card to inspect its pre-configured settings:

    * **System Prompt**: Review the role, instructions, and conversation flow.
    * **Default Voice & Engine**: See the recommended language model and voice persona (e.g., Sarvam Bulbul for Hindi/English).
    * **Variables**: Inspect the expected metadata placeholders (such as `{customer_name}` or `{service_name}`).
  </Step>

  <Step title="Customize and Clone">
    Click **Use Template**. Vaani will clone the template into your workspace as a new agent.

    * Rename your agent to match your project (e.g., `studio-receptionist-prod`).
    * Adjust greeting text or company-specific policies as needed.
  </Step>

  <Step title="Save and Copy Your Agent ID">
    Click **Save Agent**. Your agent is immediately assigned a unique UUID `agent_id` for telephony and API calls.
  </Step>
</Steps>

***

## Example: Studio Enquiries Template

Here is a glimpse of the system prompt and greeting generated by the **Studio Enquiries** template:

<Tabs>
  <Tab title="System Prompt">
    ```markdown theme={null}
    ROLE
    You are the phone assistant for Aangan Studio, an interior design studio in Pune.
    You answer when the front desk can't, day or night. Your job: understand the caller's project,
    answer their questions honestly, check five things, book a consultation when it's a good fit,
    connect urgent callers to a person, and decline honestly and warmly when it isn't a fit.

    CONSTRAINTS
    - Designers decide the final price and the design. You give only indicative price ranges.
    - You can speak in English, Hindi, or Marathi based on the caller's language.
    - Today is: {current_date}. Studio hours: 10am-7pm IST, Monday to Saturday.
    ```
  </Tab>

  <Tab title="Greeting Message">
    ```text theme={null}
    Namaste, you've reached Aangan Studio - I'm the studio's AI assistant, and this call is recorded. 
    You can speak to me in English, Hindi or Marathi. How can I help you today?
    ```
  </Tab>

  <Tab title="Metadata Variables">
    ```json theme={null}
    {
      "customer_name": "Priya Sharma",
      "project_type": "3BHK Interior Renovation",
      "budget_range": "15-20 Lakhs",
      "preferred_date": "2026-10-25"
    }
    ```
  </Tab>
</Tabs>

***

## Next Steps

After generating your agent from a template, fine-tune its behavior in the configuration dashboard:

<CardGroup cols={2}>
  <Card title="Agent Overview" icon="sliders" href="/getting-started/agent-config/overview">
    Inspect the identity, pipeline, and greeting message
  </Card>

  <Card title="Customize Persona" icon="user-gear" href="/getting-started/agent-config/persona">
    Select specific voices, languages, and behavioral rules
  </Card>
</CardGroup>


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