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GET
/
api
/
call_details
/
{call_id}
# CALL_ID=your_call_id
# API_KEY=your_api_key

curl -H "X-API-Key:$API_KEY" "https://api.vaanivoice.ai/api/call_details/$CALL_ID"

{
  "transcription": "AGENT: Hi! You've reached our customer service. I am your assistant, how can I help you today?\n\n USER: Hello. What are you offering?\n\n AGENT: Namaste! We provide a platform where you can start any business...",
  "entity": {
    "Call_back": "No",
    "Callback_time": null,
    "issue_raised_unresolved_bool": "NO",
    "issue_type_extraction": "N/A"
  },
  "conversation_eval": {},
  "summary": "The agent opened the call with a friendly greeting and introduced themselves as the customer's assistant. The customer asked what was being offered. The agent explained the platform's business services.",
  "call_eval_tag": "not enough data"
}

​
Get Call Details

Get detailed call information including transcript, extracted entities, conversation evaluation, and AI-generated summary. The user_id and client_name are automatically resolved from your API key — you only need to provide the call_id.

​
Parameters

​
call_id
string
required
The unique call ID (e.g., outbound-1776774443-863aa698)

​
Request Example

# CALL_ID=your_call_id
# API_KEY=your_api_key

curl -H "X-API-Key:$API_KEY" "https://api.vaanivoice.ai/api/call_details/$CALL_ID"

​
Response

​
Success Response (200)

{
  "transcription": "AGENT: Hi! You've reached our customer service. I am your assistant, how can I help you today?\n\n USER: Hello. What are you offering?\n\n AGENT: Namaste! We provide a platform where you can start any business...",
  "entity": {
    "Call_back": "No",
    "Callback_time": null,
    "issue_raised_unresolved_bool": "NO",
    "issue_type_extraction": "N/A"
  },
  "conversation_eval": {},
  "summary": "The agent opened the call with a friendly greeting and introduced themselves as the customer's assistant. The customer asked what was being offered. The agent explained the platform's business services.",
  "call_eval_tag": "not enough data"
}
​
transcription
string
Full conversation transcript with speaker labels (AGENT: / USER:)
​
entity
object
Extracted entities from the call
​
conversation_eval
object
Conversation evaluation metrics (structure varies by agent configuration)
​
summary
string
AI-generated summary of the call conversation
​
call_eval_tag
string | null
Evaluation tag assigned to the call (e.g., "vkyc_completed_already", "not enough data")

​
Not Yet Processed

If the call has not been post-processed yet, the response fields will indicate unavailability: 
{
  "transcription": "Transcript is not available for further evaluations.",
  "entity": "Transcript is not available for further evaluations.",
  "conversation_eval": "Transcript is not available for further evaluations.",
  "summary": "Transcript is not available for further evaluations.",
  "call_eval_tag": null
}

​
Validation Error (422)

{
  "detail": [
    {
      "loc": ["path", "call_id"],
      "msg": "field required",
      "type": "value_error.missing"
    }
  ]
}