Get Call Details

# CALL_ID=your_call_id
# API_KEY=your_api_key

curl -H "X-API-Key:$API_KEY" "https://api.vaanivoice.ai/api/call_details/$CALL_ID"

const CALL_ID = "outbound-1776774443-863aa698";
const API_KEY = "your_api_key";

const response = await fetch(
  `https://api.vaanivoice.ai/api/call_details/${CALL_ID}`,
  {
    method: "GET",
    headers: {
      "X-API-Key": API_KEY,
    },
  }
);

const data = await response.json();
console.log(data);

import requests

CALL_ID = "outbound-1776774443-863aa698"
API_KEY = "your_api_key"

headers = {
    "X-API-Key": API_KEY
}

response = requests.get(
    f"https://api.vaanivoice.ai/api/call_details/{CALL_ID}",
    headers=headers
)

print(response.json())

{
  "transcription": "AGENT: Hi! You've reached our customer service. I am your assistant, how can I help you today?\n\n USER: Hello. What are you offering?\n\n AGENT: Namaste! We provide a platform where you can start any business...",
  "entity": {
    "Call_back": "No",
    "Callback_time": null,
    "issue_raised_unresolved_bool": "NO",
    "issue_type_extraction": "N/A"
  },
  "conversation_eval": {},
  "summary": "The agent opened the call with a friendly greeting and introduced themselves as the customer's assistant. The customer asked what was being offered. The agent explained the platform's business services.",
  "call_eval_tag": "not enough data"
}

GET

api

call_details

{call_id}

# CALL_ID=your_call_id
# API_KEY=your_api_key

curl -H "X-API-Key:$API_KEY" "https://api.vaanivoice.ai/api/call_details/$CALL_ID"

const CALL_ID = "outbound-1776774443-863aa698";
const API_KEY = "your_api_key";

const response = await fetch(
  `https://api.vaanivoice.ai/api/call_details/${CALL_ID}`,
  {
    method: "GET",
    headers: {
      "X-API-Key": API_KEY,
    },
  }
);

const data = await response.json();
console.log(data);

import requests

CALL_ID = "outbound-1776774443-863aa698"
API_KEY = "your_api_key"

headers = {
    "X-API-Key": API_KEY
}

response = requests.get(
    f"https://api.vaanivoice.ai/api/call_details/{CALL_ID}",
    headers=headers
)

print(response.json())

{
  "transcription": "AGENT: Hi! You've reached our customer service. I am your assistant, how can I help you today?\n\n USER: Hello. What are you offering?\n\n AGENT: Namaste! We provide a platform where you can start any business...",
  "entity": {
    "Call_back": "No",
    "Callback_time": null,
    "issue_raised_unresolved_bool": "NO",
    "issue_type_extraction": "N/A"
  },
  "conversation_eval": {},
  "summary": "The agent opened the call with a friendly greeting and introduced themselves as the customer's assistant. The customer asked what was being offered. The agent explained the platform's business services.",
  "call_eval_tag": "not enough data"
}

Get detailed call information including transcript, extracted entities, conversation evaluation, and AI-generated summary. The user_id and client_name are automatically resolved from your API key — you only need to provide the call_id.

Parameters

string

required

The unique call ID (e.g., outbound-1776774443-863aa698)

Request Example

# CALL_ID=your_call_id
# API_KEY=your_api_key

curl -H "X-API-Key:$API_KEY" "https://api.vaanivoice.ai/api/call_details/$CALL_ID"

const CALL_ID = "outbound-1776774443-863aa698";
const API_KEY = "your_api_key";

const response = await fetch(
  `https://api.vaanivoice.ai/api/call_details/${CALL_ID}`,
  {
    method: "GET",
    headers: {
      "X-API-Key": API_KEY,
    },
  }
);

const data = await response.json();
console.log(data);

import requests

CALL_ID = "outbound-1776774443-863aa698"
API_KEY = "your_api_key"

headers = {
    "X-API-Key": API_KEY
}

response = requests.get(
    f"https://api.vaanivoice.ai/api/call_details/{CALL_ID}",
    headers=headers
)

print(response.json())

Response

Success Response (200)

{
  "transcription": "AGENT: Hi! You've reached our customer service. I am your assistant, how can I help you today?\n\n USER: Hello. What are you offering?\n\n AGENT: Namaste! We provide a platform where you can start any business...",
  "entity": {
    "Call_back": "No",
    "Callback_time": null,
    "issue_raised_unresolved_bool": "NO",
    "issue_type_extraction": "N/A"
  },
  "conversation_eval": {},
  "summary": "The agent opened the call with a friendly greeting and introduced themselves as the customer's assistant. The customer asked what was being offered. The agent explained the platform's business services.",
  "call_eval_tag": "not enough data"
}

string

Full conversation transcript with speaker labels (AGENT: / USER:)

object

Extracted entities from the call

Show Entity Properties

The fields vary based on your agent’s configuration. Common fields include:

string

Whether a callback was requested — "Yes" or "No"

string | null

Requested callback time, or null if none

string

Whether an unresolved issue was raised — "YES" or "NO"

string

Type of issue extracted, or "N/A"

object

Conversation evaluation metrics (structure varies by agent configuration)

string

AI-generated summary of the call conversation

string | null

Evaluation tag assigned to the call (e.g., "vkyc_completed_already", "not enough data")

Not Yet Processed

If the call has not been post-processed yet, the response fields will indicate unavailability:

{
  "transcription": "Transcript is not available for further evaluations.",
  "entity": "Transcript is not available for further evaluations.",
  "conversation_eval": "Transcript is not available for further evaluations.",
  "summary": "Transcript is not available for further evaluations.",
  "call_eval_tag": null
}

Validation Error (422)

{
  "detail": [
    {
      "loc": ["path", "call_id"],
      "msg": "field required",
      "type": "value_error.missing"
    }
  ]
}

Overview

Campaigns

Agents

Calls

Get Call Details

Get Call Details

Parameters

Request Example

Response

Success Response (200)

Not Yet Processed

Validation Error (422)

​Get Call Details

​Parameters

​Request Example

​Response

​Success Response (200)

​Not Yet Processed

​Validation Error (422)

Get Call Details

Parameters

Request Example

Response

Success Response (200)

Not Yet Processed

Validation Error (422)