Start a Campaign

What is a Campaign?

A campaign lets you dispatch outbound calls to multiple contacts using the same agent, without triggering each call individually via the API.

Go to Campaigns

In the dashboard, navigate to Campaigns → Create Campaign.

Select an Agent

Choose the agent that will handle calls in this campaign.

Upload Contact List

Upload a CSV with at minimum contact_number and name columns. Additional columns map to your agent’s metadata variables.

contact_number,name,property_name
+919876543210,Rahul Sharma,Prateek Laurel
+919876543211,Priya Singh,Prateek Edenia

Start the Campaign

Set concurrency limits and start. Vaani manages the dialing queue automatically.